Despatch of items
We aim to despatch your items within 3-5 working days, except for personalised items which we aim to despatch within 5-10 working days. If your order is more urgent than this please contact us at the time of the order at email@example.com
We gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
Conditions of return
Unless the item is faulty, we will refund the cost of the fabric only. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Samples can be requested up to three at a time. Samples are free in the UK, but postage will be charged for overseas samples. Please email firstname.lastname@example.org to request a sample.